5 Benefits of Effective Communication from the Management Team

By | | A.R. Mazzotta News

The most effective leaders possess a combination of skills and personality traits that meld to create a person capable of rallying the troops and leading the charge. A key component in the successful leader’s arsenal is the ability to communicate well. Whether in writing or via spoken conversations, among the workforce, the public, business associates, […]


Enjoy Autumn in Connecticut

By | | A.R. Mazzotta News

“I’m so glad I live in a world where there are Octobers.”  — From Anne of Green Gables, by L.M. Montgomery What could be more breathtakingly beautiful than autumn in Connecticut? The Constitution State typically enjoys a longer fall foliage season compared to the northern New England states. And this year, state foresters predict Connecticut’s autumn will […]


4 Resume Mistakes to Avoid

By | | A.R. Mazzotta News

With the job market and general order of things in such flux, those on the prowl for a job must present themselves in the best way possible. A crucial part of that process is creating a dynamic picture of who you are, and what you can bring to a potential employer. Then, encapsulate all of […]


The Appreciation Factor”

By | | A.R. Mazzotta News

“Everyone wants to be appreciated, so if you appreciate someone, don’t keep it a secret.”                                                                           – Mary Kay Ash Money talks, but it is not always the loudest voice. When it comes to happiness and contentment on the job, money may only whisper. When the goal is to inspire and motivate, money is […]


3 Tips for Ramping Up Your Customer Service Skills

By | | A.R. Mazzotta News

The jury is in with a unanimous verdict—customer service skills matter. In part one, we discussed some basics of customer service as a soft skill. Today, we’re sharing tips on how to improve your customer service skills. Why? Because, regardless of the type of job you’re in the market for, time spent ramping up the […]


Why Every Candidate Needs Customer Service Skills

By | | HR and Management Tips

“Customer service should not be a department; it should be the entire company.” –Tony Hsieh, CEO of Zappos Thanks to the great employment shake-up of 2020—a.k.a. the havoc wreaked on the job market due to the COVID-19 pandemic—a job search is unexpectedly in your immediate future. It’s time to refresh your resume, brush up on […]


Making the Most of Labor Day Weekend

By | | A.R. Mazzotta News

“No work is insignificant. All labor that uplifts humanity has dignity and importance and should be undertaken with painstaking excellence.” – Dr. Martin Luther King, Jr. In 1889, Connecticut joined a growing number of states in an official salute to the American worker by designating the first Monday in September as Labor Day. Connecticut’s first official Labor Day celebration received lackluster reviews […]


Hiring for Cultural Fit: The HOW and the WHY 

By | | HR and Management Tips

Everything your company does tells a piece of your “who we are” story. Every single exchange and interaction from the way telephone callers are greeted to the break room routine to the social life within the company to the approach to hierarchy, teamwork, and yes, even the configuration of the parking lot speaks to the […]


10 Strategies for Making the Warehouse a Safe Place

By | | HR and Management Tips

Due to the strenuous nature of the work and the high-risk activities involved, warehouse employees face safety challenges daily. Where do most warehouse accidents occur? Loading docks Forklifts Conveyors Materials storage Manual lifting and handling These warehouse locations and activities result in slips, trips, and falls as well as lifting, pushing, pulling, or reaching-related injuries. OSHA […]