Why Every Candidate Needs Customer Service Skills

By | | HR and Management Tips

“Customer service should not be a department; it should be the entire company.” –Tony Hsieh, CEO of Zappos Thanks to the great employment shake-up of 2020—a.k.a. the havoc wreaked on the job market due to the COVID-19 pandemic—a job search is unexpectedly in your immediate future. It’s time to refresh your resume, brush up on […]


Hiring for Cultural Fit: The HOW and the WHY 

By | | HR and Management Tips

Everything your company does tells a piece of your “who we are” story. Every single exchange and interaction from the way telephone callers are greeted to the break room routine to the social life within the company to the approach to hierarchy, teamwork, and yes, even the configuration of the parking lot speaks to the […]


10 Strategies for Making the Warehouse a Safe Place

By | | HR and Management Tips

Due to the strenuous nature of the work and the high-risk activities involved, warehouse employees face safety challenges daily. Where do most warehouse accidents occur? Loading docks Forklifts Conveyors Materials storage Manual lifting and handling These warehouse locations and activities result in slips, trips, and falls as well as lifting, pushing, pulling, or reaching-related injuries. OSHA […]


5 Management Mistakes You’re Overlooking

By | | HR and Management Tips

Professionals move into management positions for a variety of reasons. Management might seem like the next logical career step, or new managers are excited by the prospect of motivating others to succeed. While they may start with the best intentions, it’s important to note that more than half of new managers fail. If you have […]


How to Improve Hiring Speed Without Sacrificing Company Standards  

By | | HR and Management Tips

When you have a critical vacancy in your company, it’s natural to want to fill it quickly. Open positions can drive down productivity and revenue as well as put a damper on morale. Still, you cannot afford to take shortcuts when bringing on a new employee just to improve hiring speed. You put considerable time and energy into building your reputation and brand. […]


What Is A Direct Hire?

By | | HR and Management Tips

With all of the staffing options available, you may need some help deciding which hiring option is best for your situation. Depending on the specific needs of your company, contract, contract-to-hire, and direct hire are generally the three available routes. In this post, we will examine what is traditionally the most long-term of the three […]


10 Questions To Ask Job Candidates

By | | HR and Management Tips

An interview is your first real opportunity for an employer to get to know a candidate. The time spent talking to them helps you look for potential red flags and decide if they are the right option for your opportunity. Even more, a well-conducted interview can lead to better hires and ultimately reduce turnover. Here […]


What Does Contract-to-Hire Mean?

By | | HR and Management Tips

When looking to add employees to your workforce, you’ve probably heard of the different options available to you. You can choose to hire someone on a temporary or contract basis, direct hire, or contract-to-hire, each bringing its own set of benefits. Bringing on a temporary or permanent employee makes sense, but the last is a […]