There’s no question about it – employee engagement drives a company’s success. And one of the best ways to make sure your employees are engaged is to keep a pulse on how happy they are with their jobs. There are lots of different ways to do this, but one of the easiest and most effective methods is through an employee satisfaction survey.
Technology-based survey platforms like SurveyMonkey and TINYpulse are just two of many solutions providers out there that can help you create a simple, affordable and very powerful employee satisfaction survey. Sometimes, smaller companies think they don’t have the time or resources to conduct a survey, but the benefits of doing one far outweigh the excuses for not doing one.
Here are 5 reasons why your company should do an employee satisfaction survey this year:
#1 – Surveys Give You Time to Pause
Doing a survey makes you take pause and really think about what kind of feedback you want from your employees. And when the results come in, it’s time to hit pause again and sink your teeth into what your employees had to say, and how happy they are.
#2 – You Get Actionable Data
Your employee satisfaction survey gives actionable data you can use to make improvements and changes as needed, based on your employee feedback. The people have spoken – and now it’s time to take action based on their input!
#3 – Surveys Help You Become Proactive
It’s easy for an employer to fall into a reactive mode when it comes to dealing with certain aspects of their employees work lives. The insights you gain from employees who have responded to your survey allows you to plan more effectively and be more proactive when it comes to keep your teams engaged.
#4 – They’re Easy to Execute
No more excuses – the web-based survey platforms available today make it easy to put together a quality survey on limited time and budget. From compiling the survey questions to distribution and evaluation, you’ll be pleasantly surprised how painless the process can be.
#5 – They Show You Care
Employees want to know that their opinions and ideas matter. If they don’t feel appreciated, chances are they’ll move on. Doing an employee satisfaction survey on a regular basis lets your staff know their voices matter and you’re counting on their input to make the organization a better place for everyone.
Common Survey Questions
Most employee satisfaction surveys focus on a few key categories – such as the employee’s job, personal development, their sense of value, their boss and peers/co-workers, leadership team and compensation/benefits. Of course, you should always adjust the questions based on the feedback you’re looking to get.
Here are examples of some common survey questions shared by TINYpulse:
Do you have a clear understanding of your career path?
Do you feel valued at work?
Would you refer someone to work here?
Do you believe the leadership team takes your feedback seriously?
What three words would you use to describe our work culture?
Survey Tip! Break your survey questions into categories based on topic so the survey is easy for employees get through. Sending a survey out with a running list of 50 questions is not the way to go. Organize the questions into small groups by topic, and switch up the format as the survey progresses, so employees stay alert and answer all the questions accurately and honestly. Most surveys will use multiple choice, a 1-5 or 1-10 ranking scale and a few open-ended questions.