Why Every Candidate Needs Customer Service Skills

“Customer service should not be a department; it should be the entire company.” –Tony Hsieh, CEO of Zappos Thanks to the great employment shake-up of 2020—a.k.a. the havoc wreaked on the job market due to the COVID-19 pandemic—a job search is unexpectedly in your immediate future. It’s time to refresh your resume, brush up on […]