Technical Customer Service Representative

  • Type: Employee
  • Location: 160 Broad Street Middletown, CT 06457
  • Category: Customer Services
  • Pay: $40k - 50k per year + generous benefits package
  • Date: 08/12/2019

We are looking for an experienced customer service professional to provide support for customers and field sales representatives of a growing shoreline area company. If a stable, team oriented and supportive work environment appeals to you, this customer service job may be the opportunity you’ve been waiting for!

Direct Hire opportunity offering $40-$50k, depending on experience level, plus generous benefits package.

Some of the responsibilities of the Technical Customer Service Representative include the following:

* Learn and maintain strong knowledge of the company’s products and procedures
* Provide customers information about order status, product details, repair and maintenance options, product availability and pricing
* Process a high volume of sales orders, follow up with customers to correct errors or add details to orders
* Process daily invoices
* Understand customers’ shipping requirements and provide back-up support to warehouse operations

Experience and skill requirements for the Technical Customer Service Representative:

* 3-5 years’ experience in a customer service role
* BA or BS in biology, chemistry or a related field
* Strong knowledge of MS Office programs and ability to learn company’s distribution and accounting software
* Strong organizational and interpersonal skills and attention to detail

Introduce yourself to us today by simply submitting your resume. No lengthy application needed to be considered!

A.R. Mazzotta Employment Specialists is an affirmative action, equal opportunity employment agency providing job opportunities throughout CT.

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