Product Support Specialist

  • Type: Contract
  • Location: 1062 Barnes Rd. Connecticut, CT 06492
  • Category: Scientific
  • Pay: $50k per year + DOE
  • Date: 02/08/2019

Are you a professional with a degree in biology, animal science or similar, searching for a career in the biomedical industry? If so, this could be the perfect job for you! Our Litchfield County client is hiring a Product Support Specialist on a direct-hire basis. Position is full-time and offers $50k+ depending on experience level. Remote opportunity is an option for the right candidate.

As Product Support Specialist, you are the company’s subject-matter expert! You are responsible for fully learning, understanding and supporting biomedical research products. With your comprehensive knowledge of biomedical products you will prioritize, manage and troubleshoot various technical issues in support of veterinarians and scientists. A key component of this position is the ability to build relationships and create an excellent client experience. You will be the first point of contact for key customers and will supply information, status updates and timely follow up regarding product inquiries and issues. You will interface with sales, service, and management to ensure that the highest level of service is provided. Our client is searching for a candidate with a Bachelor’s degree in animal science, biology or veterinary technology. Any experience with laboratory research is a huge plus. Position requires travel to various customers as necessary. Strong technical skills are essential.

Job Requirements:
– Bachelor’s degree in animal science, biology, or veterinary technology
– Experience with laboratory research a plus
– Effective listening skills
– Proficiency in Microsoft Office, strong technical skills
– Excellent customer service and relationship building skills

About the Job:
– Direct-hire
– Remote/work-from-home (if applicable)
– Full-time
– $50k+ DOE
– Growing biomedical company, room for advancement

Submit your resume today for consideration!

A.R. Mazzotta Employment Specialists is an affirmative action, equal opportunity employment agency providing job opportunities throughout CT.


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