Emerging Technology Trends in Recruiting and Interviewing

November 29th, 2011

Recruiting technology is changing at breakneck speed.  Is your company keeping pace?

Up until a few years ago, job boards were the “latest and greatest” way to connect with job seekers.  The advent of smart phones, free online video technology and social media, however, has created yet another paradigm shift in recruiting.

While job boards should remain part of your recruiting mix, consider incorporating the following emerging media to attract and recruit the best talent:

Remote Interviews

Online interview technology has revolutionized the hiring process.  This cost-effective tool allows you to rapidly connect with viable candidates anywhere, while greatly simplifying interviewing logistics.  Instead of spending valuable time and money on travel, you can now use services like Skype and TokBox to virtually meet applicants and determine their potential early on in the recruiting process.

Mobile Technology

According to statistics from Pew Research Center, 83 percent of Americans own cell phones.  Nearly half of them (44 percent) use their mobile devices to get access to the internet.  Leverage mobile technology to reach potential job seekers anytime, anywhere by sending text alerts about your job openings and recruiting events.  Additionally, you may want to consider making your website more “smart phone friendly,” so that it facilitates the job search and application processes.

Video

Digital video enables you to get your company’s message across like no social media tool can.  By allowing candidates to literally see and hear what the true employee experience is like, video offers a powerful way to influence and engage potential candidates:

  • Use online videos to enrich your online job postings.
  • Add video clips of your offices, production facilities, etc.
  • Interview current employees about what it’s like working for your organization.
  • Demonstrate ways you take care of your employees, work for the greater good and/or stay on the cutting edge of your industry.

To ensure your videos are viewed, add them to your homepage, job postings and social media, or use QR codes to direct job seekers to them.

Twitter

Twitter can help you contact candidates in real time by instantly broadcasting or “tweeting” available jobs.  If you have a Twitter account:

  • Search for relevant hashtags that qualified candidates might be using and integrate them into your tweets.  Tools like Search.Twitter.com, Twubs and Tagalus can help you identify hashtags your target candidates may be using.
  • Shout out new job listings.  Services like jobshouts.com and jobamatic.com allow you to automatically feed new job listings to your Twitter account.  You can even add custom prefixes and hashtags to make the content more user-friendly and searchable.

Recruiting technology will continue to evolve at a rapid pace. If, like many employers, you find this rate of change intimidating, remember that you don’t have to go it alone. As a leading Connecticut employment agency with over 40 years of experience, A.R. Mazzotta can help you win the war for talent.

With offices in Westbrook, Middletown and Wallingford, we are strategically located to provide you with the most highly-qualified and trained professionals available throughout Connecticut. Contact us today!

Are Credit Checks a Legitimate Screening Tool?

June 14th, 2011

The use of credit checks has grown over the last several years.  According to a 2010 survey by the Society for Human Resource Management (SHRM), 60 percent of employers used credit reports for some or all of their background checks.

Employers use credit reports as a screening tool for a number of reasons:

  • They believe it allows them to predict future behavior based on a candidate’s financial history.
  • They are trying to prevent employee theft and assess the applicant’s trustworthiness.
  • They want to reduce legal liability and negligent hiring.

But checking a job applicant’s credit is not without its potential drawbacks:

  • An applicant who has been unemployed for a long period of time may have no choice but to incur inordinate amounts of debt and fall behind in paying bills.  If the candidate has been out of work for months, that doesn’t necessarily mean he should be disqualified for employment.
  • Credit reports fail to provide context.  For example, if debt problems are the result of expensive medical procedures, a low credit score may not indicate anything about future job performance.
  • Credit reports are not perfect.  Ambiguous, dated, inaccurate and/or redundant data create the potential for credit score errors.  While these errors are generally minor, employers should be aware that they exist.
  • Credit reports may not be relevant for the job in question.  Unless the person you’re hiring will have access to sensitive financial information, make financial decisions or handle money, a candidate’s credit report may be of little significance.

Given the potential benefits, as well as the potential drawbacks, are credit checks a legitimate screening tool?  It depends on whom you ask.

According to Christine Walters, a representative for the SHRM during last October’s U.S. Equal Employment Opportunity Commission (EEOC) public hearing on the practice, effectiveness and impact of credit checks as a screening tool, “SHRM believes there is a compelling public interest in enabling our nation’s employers – whether that employer is in the government or the private sector – to assess the skills, abilities and work habits of potential hires.”

She and other hearing panelists pointed out that the Fair Credit Reporting Act (FCRA) of 1970 restricts employer use of credit reports to employment purposes.  Under the law, the employer must give a job candidate the right to defend himself against (including refuting, explaining or correcting) any collected credit information that might weigh against him.

Chi Chi Wu, staff attorney with the National Consumer Law Center in Boston, expressed a different opinion.  Given the state of the economy, she said that using credit history as a screening tool is “a practice that we believe is harmful and unfair to American workers.  The use of credit history for job applicants is especially absurd when you are looking at an unemployment rate of 10 percent and have many workers looking for a job.”

As an employer, you are within your rights to check a job candidate’s credit.  Before you do so, you should consider:

  • how relevant the information you’re collecting is to the available position;
  • the cost involved versus the benefit to be gained;
  • whether or not your internal staff is trained in how to interpret the complex information contained in today’s credit reports;
  • whether or not there may be potential adverse effects to checking an applicant’s credit.

Ensure the Success of Your Next Placement with A.R. Mazzotta

Finding the perfect candidates for your organization requires experience, in-depth market knowledge and a comprehensive screening process.  A.R. Mazzotta Employment Specialists combines all of these to ensure hiring success.  Partner with A.R. Mazzotta today and connect with Connecticut’s finest office, administrative, light industrial and professional talent.

Experts Look to the Staffing Industry for Signs of Recovery

April 5th, 2011

A recent Reuters article by Kristina Cooke shares some good news:

“The pace of temporary job creation after the most recent recession – an average of about 25,000 per month – has been faster than the past two, potentially a good sign for a labor market struggling with a jobless rate of 9 percent.”

This Reuters graphic of BLS data illustrates why experts look to the staffing industry for signs of recovery:

If you compare temporary employment to overall employment, you can see how the number of temporary workers declines faster heading into a recession and rises more quickly in a recovery.

In fact, research from the American Staffing Association indicates that temporary help employment is a strong coincident economic indicator when the economy is emerging from a recession.  Overall, temporary hiring rose steadily through 2010, with U.S. employers adding more than 300,000 temporary jobs (about a quarter of the 1.17 million in overall job growth last year).  Translation?  The sustained upturn in temporary staffing is good news for the economy.

But Cooke goes on to temper this enthusiasm, noting that a faster pace of temporary hiring hasn’t yet translated into significant full-time job creation – a critical piece of the recovery puzzle.  Experts such as Peter Capelli, professor at the University of Pennsylvania’s Wharton School, say that because employers are now using temporary assignments to try out potential employees on the job, the increase in temporary hiring could be masking direct hiring.

A.R. Mazzotta Employment Specialists – Driving Connecticut’s Recovery

As businesses throughout Connecticut begin to staff-up again, A.R. Mazzotta is driving the recovery.  We deliver customized staffing solutions to help companies like yours achieve sustained business success in a volatile economy.  What can we do for you?  Contact A.R. Mazzotta today.

Managing Contract Employees – Strategies for Success

December 14th, 2010

If yours is like most forward-thinking companies, you are integrating contract employees with direct staff to maximize resources and meet project objectives.  But are you getting the best results from your contract staff?

To get the most from your contract personnel, you must understand their motivations and develop a culture in which they can succeed.  Here are a few best practices to help you successfully manage these valuable contingent resources:

Use Them Only When Appropriate.

Before you begin searching for a contract employee, ask yourself:

If you answered “yes” to the questions applicable to your circumstances, you probably have a project well-suited for a contract employee.

Prepare Direct Employees.

Your direct staff may not know what to expect from contractors, or they may have misperceptions about them.  To ensure that the two groups work well together:

  • Define the roles of both contractors and direct staff.  Show the value that each brings to the table.
  • Assure direct employees that contractors do not pose a threat.  Instead, let them know that contractors’ skills complement their own and improve the chances of project success.
  • Cultivate working relationships between contract and direct staff, to encourage idea-sharing and develop rapport.

Communicate Regularly.

Lack of communication is often the greatest obstacle to successful working relationships with contract employees.  At each stage of their assignments, use the following suggestions to stay informed and ensure contractors won’t feel isolated:

  • Beginning of assignment.  Orient new contract employees by explaining the parameters of the job, outlining “big picture” impact of the project, and introducing them to the rest of the project team.
  • During the assignment. Throughout the project, involve contract employees in relevant meetings, include them in team memos and e-mails, ask for their opinions and ideas, and remember them when you celebrate project milestones.
  • End of assignment. Hold a debriefing session to ensure objectives were met, gather necessary documentation, and discuss issues that may arise in the future.

Need specialized talent for an upcoming project?

With over 40 years of experience serving Connecticut’s staffing needs, A.R. Mazzotta Employment Specialists  allows you to access experienced contract professionals who have the skills to do the job right.  Whether you need to cover unique staffing challenges, to meet the transitional staffing requirements between direct hires, or for long or short-term projects, we’re ready to help.  Contact A.R. Mazzotta today.

Do More With Less: Six Ways Staffing Services Can Save You Money

January 26th, 2010

Looking for ways to do more with less?

Okay, let’s be realistic.  In today’s economic climate, what business isn’t looking to do more with less?

Staffing firms offer several effective solutions for reducing overhead, managing labor-related costs and improving productivity.  Used intelligently, staffing services can save you more money than they cost.  Here’s how:

  1. Lower fixed expenses.  Develop a plan to staff your business strategically.  Minimize your permanent employees to the level needed to sustain your core volume of work, and then proactively plan to bring in extra help only when it’s needed.
  2. Access expertise as needed.  Have a special project or new initiative to staff?  Bring in temporary experts with the specialized skills you need without impacting fixed expenses.  As an added benefit, these professionals are often less expensive than consultants.
  3. Control benefits expenses.  Benefits for temporary employees are provided by the staffing service for which they work.
  4. Reduce overtime.  Use temporary employees to reduce the amount of overtime your permanent staff works.  As an added benefit, temporaries can alleviate the burnout overtime causes, keeping your core staff more productive.
  5. Minimize training expenses.  Reduce training costs and shorten learning curves by bringing in temporary employees who are already trained and have experience using the skills you need.
  6. Lower recruiting costs. Use direct placement services to reduce the costs, and eliminate the time and hassles, involved with advertising, screening resumes, interviewing, testing and reference-checking applicants.

With over 40 years serving Connecticut employers, A.R. Mazzotta has the services and experience to deliver real cost savings for your business.  Contact us today to find out how we can help you do more with less.

Boost Morale and Productivity (without breaking the bank)

January 12th, 2010

If your company is like most, you may struggle to find effective ways to reward employees without spending a lot.  Thankfully, when it comes to boosting morale in these unpredictable economic times, money isn’t everything.  Here are some creative ideas to keep your staff’s spirits and productivity high, while keeping an eye on your bottom line:

  1. Keep employees informed.  Make sure employees understand your organization’s current “state of the union.”  Communicate what challenges and goals your company faces, as well as the factors that will contribute to your success. 
  2. Let employees know what they can do to help achieve that success.  Explain how increasing customer service and loyalty, increasing efficiency, minimizing waste, etc. can help achieve company goals.  The more employees believe they can have an impact on organizational outcomes, the higher their productivity and morale will stay.
  3. Ask employees for input.  Before making decisions that impact their roles or work – and may possibly lower spirits – ask employees for their feedback.  If you attempt to understand their perspectives and feelings, changes will be more readily accepted.
  4. Respond to staff members’ questions and requests promptly.  Both morale and productivity suffer greatly when employees feel their concerns are just ”swept under the rug.”  So if you don’t have one already, create a formal process for addressing employee issues in a timely manner.
  5. Give employees a sense of ownership by increasing responsibility.  For example, one Philadelphia-based consulting firm creates voluntary employee committees to set up an annual health fair and ongoing food co-op.  The extra work makes employees feel good and allows potential leaders to hone their skills.
  6. Consider alternative rewards to company picnics.  Believe it or not, many employees find forced company socialization a burden.  So instead of spending money on an annual cookout, consider other ways to drive productivity.  Try awarding spa or salon gift certificates, movie passes, etc. to thank employees for their individual efforts.
  7. Institute a peer-nominated employee recognition award.  An Atlanta business school awards employees for personal achievements as well as organizational contributions that go beyond job responsibilities.  This company finds that recognizing just one employee creates a huge boost in morale company-wide.
  8. Offer more flexible work schedules.  For many workers, especially single parents and other caregivers, having the flexibility for personal time to handle family obligations is a huge morale-booster.  And often, your company can offer this perk without incurring additional expense.  Ideas include earlier/later start times; working four 10-hour days; working from home one day a week; and job-sharing.

Staffing Can Boost Morale and Drive Productivity

Here are two more ways A.R. Mazzotta can help keep your staff’s spirits and productivity high:

  • Treat an employee to a day off.  Allow us to provide a temporary replacement for the day.
  • Reduce employee burnout.  Bring in our temporaries to help ease the burden of overtime.  Remember, you can avoid paying overtime by using our employees to handle the extra hours.



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