A.R. Mazzotta - Connecticut Employment Specialists

When it comes to onboarding, you never get a second chance to make a first impression.

The way you welcome a new hire sets the tone for his entire work experience with you.  The more positive his initial encounters, the more welcomed and prepared he will feel in his new role.  This, in turn, will give him the confidence and resources needed to quickly make a positive impact within your company (which is why you hired him in the first place, right?).

Beyond an employee’s first days with your organization, effective onboarding can also have positive long-term effects on your organization – lowering turnover, improving employee satisfaction and even smoothing operating functions.

So get ready to roll out the red carpet with your next new hire.  Use these tips to make him feel welcomed, valued and prepared to hit the ground running:

• Welcome a new employee with a letter. Before the individual’s first day, send a friendly and informative letter to welcome him and review his first day’s schedule, helpful tips for parking, details about to whom he should report, etc.  Alternately, you can post new employee schedules, materials, benefits forms and a FAQ on your company Intranet, and make it accessible from a link in a welcome e-mail.
• Prepare a corporate “family tree.” Familiarize new hires with your company’s “who’s who.”  You can make photos, names and job titles available on your company’s Intranet, or maintain a simple bulletin board with the same info to facilitate the getting-to-know-you process.
• Pre-orient existing staff members. Provide employees with your new employee’s résumé and job description before he starts.  Advise each team member to conduct a meeting with the new hire in which he shares a description of his own position, reviews the ways their roles interact and covers how they might work together in the future.
• Approach the process from the employee’s point of view. The onboarding process can be complex and overwhelming for your new hire.  To keep your new team member feeling valued, try to create orientation procedures that make the process fun, interesting and as painless as possible.
• Provide and review a written plan of employee objectives and responsibilities. This step will eliminate confusion about job functions and will open the floor to discuss concerns or new opportunities.
• Give the new employee your undivided attention. Be careful not to let e-mails, phone calls, or other employees distract you during orientation sessions, because this sends the unintended message that the new hire is not worth your time – a real morale-killer.
• Make day one personal. Prioritize interpersonal relationships with key colleagues as soon as your new employee starts.  Make sure you welcome the whole person – not just a set of job functions – from the outset, and you’ll be sure to make a great first impression.

A.R. Mazzotta works to make new employee transitions as successful and simple as possible.  Our stringent screening process ensures that the candidates we refer (whether temporary or direct) have the skills, experience and traits necessary to integrate seamlessly with your existing workforce.  Contact us today to learn more about our staffing services for Connecticut employers.

Whether you’re on the job hunt or on the job, e-mail is an essential component of your success.  But despite being an important part of conveying a professional image, many people overlook (or don’t know about) e-mail “rules of engagement.”

Unlike personal e-mails, your professional digital communications need to follow certain guidelines to be effective.  So before you hit the “Send” button on your next work-related e-mail, be sure to review this list of quick tips:

1. Fill in the “To:” e-mail address last. Wait until you are completely through proofing your e-mail to fill in the recipient’s address.  This will keep you from accidentally sending an e-mail prematurely – and save you from the potential embarrassment of typos or forgotten attachments.
2. Be professional. Skip abbreviations, texting lingo and emoticons.  Mind your manners and follow the basic rules of courtesy you learned while growing up – like using the words “Please” and “Thank you.”  Keep your tone professional at all times, striving to come across as respectful, friendly and approachable.
3. Create a descriptive subject line. Make it easy for your recipient to tell what your e-mail is about; otherwise, it may be overlooked or deleted.
4. Address the recipient by name in the body of the e-mail. It adds a personal and courteous touch to your communication.  Only address someone by his first name if he implies that it’s okay to do so.
5. Avoid the following: USING ALL CAPS (it’s the written equivalent of YELLING!); over-using punctuation!!!!!!; HTML (not everyone can view it); forwarding unsolicited e-mail (not everyone will think it’s cute or funny, and you may wind up offending or annoying someone).
6. Be concise, but thorough. Respect the recipient’s time by getting to the point of your e-mail as quickly as possible.  Additionally, make sure you include all relevant information the recipient needs, to avoid a string of unnecessary additional e-mails.
7. Use office e-mail exclusively for office communications. Work e-mail is official company property.  If you want to e-mail friends or family, use a separate Hotmail, Yahoo or Gmail account.  Remember, your IT administrator and/or boss has the right to open work account e-mails at any time.
8. Always use a signature line. Do not assume that the recipient knows who you are.
9. Use your spellchecker, but don’t rely on it. Spellcheckers have their value, but may not catch missed words, incorrect information, etc.  Always proof your e-mail yourself before sending.

A final note to job seekers:
When you are applying for a job via e-mail, follow the instructions given to the letter.  In general, you should copy and paste your cover letter into the body of the e-mail.  If the posting asks you to send your résumé as an attachment, send the file as a .doc (Microsoft Word document) or .pdf (Adobe Acrobat file).  Before sending the e-mail, send yourself a test message to make sure everything displays properly.

Looking for more great career advice?
Visit A.R. Mazzotta’s Employment Corner, located under the Job Seekers menu on our home page.  It’s filled with employment-related articles, training information and other useful links for Connecticut job seekers.  Have a specific question?  Contact an A.R. Mazzotta employment specialist today.

As our economy struggles to gain steam once again, businesses are forced to make tough choices regarding their workforces.  Skyrocketing employment costs such as insurance, overtime, payroll taxes, healthcare and other benefits, coupled with the uncertainty of just how long a recovery will take, are placing enormous pressure on employers to run lean.

Here are just a few of the ways temporary staffing can help your business contain expenses, manage uncertainty and maintain productivity during a slow economic recovery:

Contain employment costs.  Healthcare, workers’ compensation, unemployment insurance, Social Security and overtime costs continue to rise each year.  Temporary (temporary) staff can help you mitigate these costs:

• As the temporary employee’s employer of record, the staffing service pays benefits, unemployment, taxes and other personnel expenses.  You pay only for productive hours worked.
• When you use temporary staff to handle special projects and peak production periods, you don’t have to increase your fixed payroll costs – or direct headcount.
• You can eliminate overtime, and the employee burnout it causes, by bringing in temporary staff to handle extra hours when business picks up.

Manage uncertainty.  If your business faces an unknown future in this economy, consider using temporary staff to keep your workforce flexible.  You can bring in additional labor and expertise when you need it, while avoiding the expense and problems caused by overstaffing.

Increase focus.  When times are tough, every employee must be put to his or her highest and best use.  Temporary staff can be used to handle low-priority, mundane, or non-core business functions, so that your regular staff can focus on their most important priorities.

Minimize layoffs.  Although some businesses may be hiring again, many others continue to face the threat of layoffs.  Planned staffing services can help you smooth the fluctuations in your workload that typify the onset of a recovery – providing the staff you need to handle sudden surges in demand, while reducing the need for layoffs once things slow down again.

Maintain productivity.  Staffing services carefully pre-screen and test their workers to ensure they have the skills and attributes necessary to perform for your company.  In certain cases, the staffing firm will even train and orient new temporary staff for you, to help you maintain productivity.  And because staffing services handle recruiting, screening, interviewing, testing and reference-checking for you, their services help you be even more productive.

Through good economic times and bad, A.R. Mazzotta provides the services your business needs to thrive.  Contact us today to learn more about our staffing services for Connecticut employers.

When used strategically, temporary staffing can improve productivity, increase capacity to handle spikes in workload, and provide access to specialized skill sets – all without increasing your fixed expenses.

To help ensure your temporary staff is as efficient and productive as possible, be sure to follow these five key steps:

Step #1: Determine the type of person you need and define required skills.
Meet with managers and those who will be working with the temporary employee to determine which skills are ideal for the position you are trying to fill.  Examine top performers you already have on staff to determine what skills have made them successful.  And finally, work closely with your staffing agency and provide as much detail as possible.

Step #2: Work with an experienced staffing agency.
Find an agency that has experience in your industry.  Not only will an experienced staffing agency know where to look to find the right person, but they will also be able to help you determine things like an appropriate pay rate for a particular position.

Step #3: Provide a solid orientation and training program.
Include information such as working hours, breaks and lunch schedules, any safety regulations or company rules, and contact information for direct supervisors.  You may also want to assign a core staff member or supervisor to help orient the temporary employee.  Also, find out what type of training and orientation your staffing agency can provide.  Good staffing agencies will offer guidance on how to best bring temporary employees up-to-speed so they can hit the ground running – and they may even conduct initial training and orientation for you.

Step #4: Communicate clearly and openly.
Make sure your temporary employees understand what’s expected from them.  Encourage employees to ask questions and make sure they know to whom they should direct those questions.

Step #5: Check in regularly.
Be sure to take a minute or two at several points throughout the first day to check in and gauge progress.  Set specific days/times you plan to check in throughout the week to answer any questions and monitor progress.

Bringing a temporary employee on board at your company can offer a host of benefits – as long as that employee is managed properly.  And from our experience, hard-working and properly managed temporary employees often become leading candidates for full-time openings.

If you’re interested in hiring temporary employees or just want to learn more about how temporary staff can help your company, contact A.R. Mazzotta today.  As a local, full service staffing agency serving Connecticut employers for over 40 years, we can deliver the flexible staff you need without increasing your permanent workforce.